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I can't login and I am sure I have the correct username and password

Solution If you are 100% convinced that you are using the correct details then:

It may be in the security settings on your computer.

Try this:

Go to Start -> Control Panel -> Security -> Internet Options -> Change Security Settings.

Make sure that your settings aren't set any higher than "Med-High".

Also, make sure your computer is set to allow "cookies", by opening up your internet browser and clicking on "Tools" in the top navbar and then choosing "Options..."

From there, look under the "Privacy" tab and make sure that the box is checked to accept cookies.

These are the only solutions I can think of that would cause you to not be able to login.

Maybe it is best to just request a new password!!!
 
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Article details
Article ID: 13
Category: Main Questions Asked Look Here First
Date added: 2010-06-14 17:10:00
Views: 35
Rating (Votes): Article rated 1.0/5.0 (1)

 
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