Knowledgebase
Russell Stutely Support > Russell Stutely Support Department > Knowledgebase

Before Opening a Ticket

Solution Before you open a ticket, please check the Knowledgebase Articles. It is most likely that your question can be answered there first.

If the answer to your question is there.... then the support team will NOT answer your support ticket.

The Support desk is manned about 20 hours a Day, 6 Days a week. the team have other tasks as well so please do not expect a 2 minute support answer.

All tickets are handled in the order that they arrive.
 
Was this article helpful? yes / no
Article details
Article ID: 1
Category: Knowledgebase
Date added: 2009-03-12 14:21:15
Views: 200
Rating (Votes): Article rated 3.3/5.0 (30)

 
<< Go back

Powered by Help desk software HESKTM